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Workshop med Isabel Evans

Tid: Tirsdag 18. september kl. 09.00. Registrering og kaffe fra kl. 08.30.
Sted: Radisson Blu Scandinavia Hotel, Holbergs gate 30, Oslo.

 

Isabel Evans er Opening Keynote på Testkonferansen ODIN 19. september. I den forbindelse vil hun holde 2 halvdags workshop’er den 18. september som du kan lese om nedenfor.
Kursspråket er på engelsk.

Se video hvor Isabel Evans selv forteller om temaene for de to workshopene.

Les også intervju med Isabel: Hva testere kan lære av sjimpanser og spekkhoggere


1. User experience: Shift even further left and be ready for tomorrow (kl. 09.00-12.00)

Our customers’ demands and expectations have increased dramatically over the last decade, and the futures looks to hold a continued growth is required of software, systems and services. This means that understanding and delivering a great user experience (UX) is no longer optional, and is becoming overwhelmingly important. And, this is not just about the product. UX describes all facets of a person’s interactions with and reactions to a product or service, the organization that supplies it, and the environment in which it is experienced.

Isabel Evans says that in order to focus our tests appropriately, it is vital that we testers understand our users’ experiences. We need to explore and measure human, business, and societal impacts of products we develop, and how those are underpinned by technical qualities. Unless we “shift left” as testers not just to working with the developer, but to working with UX designers, to become engaged in understanding UX from the start, we’ll not be able to address it successfully.

Isabel presents examples from real projects as she discusses how to design tests derived from the user personas, contexts of use, and acceptance criteria. Learn to define who your customers are and identify the needs and desires that are important to them. Isabel shares a method to understand and test how customers experience your product by thinking about the quality layers of user experience, quality in use, and internal quality. Join Isabel to see how to meet the needs of the future, and be ready for tomorrow.

 

2. Human factors for test automation: old meets new (kl. 13.00-16.00)

As we face a future of increased demands for speed, change and technical excellence, the pressure, and the need for automating aspects of testing increases. But, successful test automation is not just about selecting and implementing tools and a technical infrastructure. We prepare for the future, but we use brains that started evolving long ago. People in teams make the changes that are required. People ensure the success or failure of the automation project.

Understanding and managing expectations, attitudes toward change, teamwork, motivation, and communication are all vital if automation projects are to succeed.

Isabel Evans identifies and discusses human factors around automation, teamwork, and human behavior to enable you to understand resistance to change, overcome mistrust of automation, and moderate inflated expectations of what automation can achieve. Learn why people react as they do to the prospect and actuality of automation projects. Start to think about the experience of test tools for testers, and how the understanding the UX experience of the test automation could help us make the automation project engaging for testers.

To prepare for future, we need to learn from the past, acknowledging our inherited thought patterns. Join Isabel to explore new strategies for managing people and teams through their changing emotional responses.

 

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