The flexible development agreement is an alternative to assistance agreements or framework agreements where the customer takes responsibility for the results. The standard is characterized by the following criteria:
- the supplier is obliged to deliver agreed capacity and resources with agreed competence to the customer’s development team and the customer is obliged to pay for the agreed capacity
- the implementation model is based on agile principles with defined main processes and services; including focus on frequent production setting and close link with development of management (so-called DevOps)
- the parties agree to have regular meetings and reporting
- the supplier assists the customer in following up the contract to ensure efficient realization and management of system solutions and continuous improvement of the development team’s processes, tool support and expertise.